Refund & Cancellation Policy

Our Goa Tour Refund and Cancellation Policy explains cancellations, refunds and booking changes at Goa Nine Tales.

Travel plans can change. We understand that. So, this page explains what happens when you cancel a booking or request a change.

Please read the applicable terms before confirming your booking.

Booking Confirmation

We confirm a booking after we receive the required advance payment.

Cancellation terms can vary by service. For example, hotels, tours, cruises, activities and transport may have different terms.

Therefore, the specific terms shared for your booking will apply where applicable.

Goa Tour Cancellation Policy

If you want to cancel your Goa tour, please contact Goa Nine Tales as soon as possible.

Please share your booking details with your cancellation request. We will then check the cancellation terms for your booking.

Some bookings may have cancellation charges. Also, some services may become non-refundable after confirmation.

Goa Tour Refund Policy

We handle refunds according to the terms of the booked service.

If we approve a refund, we may deduct applicable cancellation charges and non-refundable amounts.

We normally process the refund through the original payment method.

However, the time needed for the refund can depend on your bank, payment gateway or service provider.

Hotel Cancellation

Hotel cancellation terms can vary by property, room type and rate plan.

Some hotel bookings may allow refunds. Others may allow only a partial refund or no refund.

Therefore, the hotel terms that apply to your confirmed booking will determine the refund.

Tour and Sightseeing Cancellation

Cancellation terms can vary for Goa tour packages, sightseeing tours and transfers.

If we have already reserved or paid for a service, applicable charges may apply.

After we calculate the applicable deductions, we will process any approved refund.

Cruise and Activity Cancellation

Cruises, water sports, dolphin trips, Dudhsagar trips and other activities can have separate cancellation terms.

The activity provider may also have specific conditions for confirmed bookings.

In addition, weather or operational issues can affect an activity. In such cases, the provider’s applicable terms will determine the available options.

Booking Changes

If you need to change your travel date or booked service, please contact Goa Nine Tales as early as possible.

We will check availability for your requested change.

Some changes may involve additional charges.

We will confirm the change only after we approve the revised booking details.

No-Show Policy

If you do not use a confirmed service and do not inform us in advance, we may treat the booking as a no-show.

A no-show booking may be non-refundable.

The terms of the booked service will determine whether any refund remains available.

Refund Processing

Once we approve a refund, we will start the refund process.

The refund may take some time to reach your account.

This time can vary depending on your payment provider or bank.

Please keep your payment confirmation and booking details until the refund process is complete.

Important Terms

Cancellation and refund conditions can differ between services.

The specific terms that we share at the time of booking will apply to your reservation.

Third-party services also follow the terms of their respective providers.

Where applicable, we may deduct taxes, payment charges or non-refundable service charges.

Contact Goa Nine Tales

For questions about cancellations, refunds or booking changes, please contact us with your booking details.

Call / WhatsApp: +91 7757024846

Email: goaninetales@gmail.com

Location: Maddo Waddo, Bardez, Calangute, Goa 403516

Finally, we recommend checking the applicable booking terms before making payment.

Last Updated: September 2026